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Please review the Medallion Home Customer Care Manual before submitting a request as it outlines both the homeowner and Medallion Home’s responsibilities. If you still have a question or need assistance, please fill out the form at the bottom of the page and a member of the Medallion Home Customer Care Team will contact you within 48 hours during normal business hours.
Thank you for choosing Medallion Home as your home builder.
Customer Care Review
Medallion Home Customer Care Manual
*Please review before submitting a request as it outlines both the homeowner and Medallion Home’s responsibilities.
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Thank you for being a valued Medallion Home customer and choosing us as your home builder. We have received your service request and will notify the Customer Care Representative assigned to your community.  Please allow up to 24 business hours to be contacted. Our hours of service are Monday through Friday, 8am – 5pm. If you have not been contacted, or have additional questions, please call 941-567-2628. Thank you for your understanding as we work through your concern.

If this is an after-hours emergency, please refer to the first page of your homeowner binder which will provide you with all of the necessary information and contacts should you be dealing with an urgent situation.

Thank you in advance for your patience and for choosing Medallion Home.
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