Customer Care

We hope that you are enjoying your Medallion Home!  Should you have a question or concern related to your home, please review the Medallion Home Customer Care Manual prior to submitting a request. This manual outlines both the homeowner and Medallion Home’s responsibilities concerning warranty on all aspects of your home.

If you still have a question or need to file a service claim, please fill out the form at the bottom of the page and a member of the Medallion Home Customer Care Team will contact you within 48 business hours.

Thank you for choosing Medallion Home as your home builder.

Appliance Warranty Requests

To submit a customer care request for any of the below appliance brands, please either visit their website or call the appropriate brand.

Customer Care Request

Fill out the form below to begin a customer care request.

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Contact Information

Request Information

Request Type*
Please provide the best day and timeframe to contact you in regards to your request
Please list the items that require attention.
Please upload photos of the customer care concerns for review.
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