Customer Care

We hope that you are enjoying your Medallion Home!  Should you have a question or concern related to your home, please review the Medallion Home Customer Care Manual prior to submitting a request. This manual outlines both the homeowner and Medallion Home’s responsibilities concerning warranty on all aspects of your home.

If you still have a question or need to file a service claim, please fill out the form at the bottom of the page and a member of the Medallion Home Customer Care Team will contact you within 48 business hours.

Thank you for choosing Medallion Home as your home builder.

Appliance Warranty Requests

To submit a customer care request for any of the below appliance brands, please either visit their website or call the appropriate brand.

Customer Care Request

Fill out the form below to begin a customer care request.