Customer Care

Please review the Medallion Home Customer Care Manual before submitting a request as it outlines both the homeowner and Medallion Home’s responsibilities. If you still have a question or need assistance, please fill out the form at the bottom of the page and a member of the Medallion Home Customer Care Team will contact you within 48 hours during normal business hours.

Thank you for choosing Medallion Home as your home builder.

Customer Care Review

Medallion Home Customer Care Manual

*Please review before submitting a request as it outlines both the homeowner and Medallion Home’s responsibilities.

    Maintenance Guide

View Home Maintenance Guidelines

Medallion Home Customer Care Request Form

Customer Care Contact Form

Please upload photos of the customer care concerns for review.

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